Dennison Group
Machine down?

Call the service team, or send us the fault details online.

Report an issue

Tell us what has stopped.

This form goes straight to the service team with the detail an engineer needs before they ring you back. It takes a couple of minutes and it saves a phone call working out what the machine is.

01What has stopped
Summa, SCREEN, Zünd, Kornit and so on.
If it is to hand. Do not go hunting for it.
02What it is doing
Any error code, any noise, and what was running when it happened.
03How urgent
How urgent is it required
04Where and who
Where the machine is, if that is not your main address.
Somebody who can get them to the machine.
Do you have a service agreement with us
Required fields only. Anything you do not know, leave blank.

If you have a photograph of the fault, the error screen or the part that has failed, mention it in the description and the co-ordinator will ask you to email it when they call. Photographs cannot be attached to this form yet.